Home | Menu | Sign Up | Donate
Contact Us:EmailConnect With Us:FacebookTwitterYouTubeInstagramRSS

Get Help With Resources for Youth and Families

Please see below for information and resources related to keeping child and families safe, nurtured, and resilient. Below we have also included resources for use during the COVID-19 health crisis.

Three foster youth hang out

Help for Youth

Texas Youth Helpline

The Texas Youth Helpline is a free and confidential resource for youth open 24/7 to help listen to your problem, help you consider your choices, and develop a sensible solution. Call them at 1-800-989-6884 and text them at 512-872-5777. They also have an online chat.

Foster Care Ombudsman

The Foster Care Ombudsman can answer questions or help resolve a complaint about foster care cases. Anything you share with the ombudsman is confidential.

Call: 844-286-0769, 8 a.m. - 5 p.m., Monday - Friday. If you have a hearing or speech disability, call the toll-free Relay Texas service at 7-1-1 or 800-735-2989.

Online: Submit your question or complaint online.

Mail: Texas Health and Human Services Commission Foster Care Ombudsman P.O. Box 13247 Austin, TX 78711-3247

Fax: 888-780-8099

Texas Youth Connection

If you are or were in Texas foster care, the Texas Youth Connection can help you find the resources to transition into successful adulthood.

Preparation for Adult Living

Are you a foster-connected youth worried about transitioning out of foster care? Find information about the Preparation for Adult Living (PAL) program here.

The TexProtects logo opens up to show a house, a medical sign, a legal scale, and a basket of fruit and veggies

Legal Questions

Need legal help on a case? This website has information on lawyers who can help with foster care and adoption cases.

Are you specifically looking for help with CPS issues? The CPS Family Helpline for Strong Families and Safe Children can assist you with questions such as What is involved in a CPS investigation? and Will I need a lawyer? The helpline is answered by lawyers with CPS experience.

Unemployment & Financial Help

The Texas Workforce Commission has resources on their website if you are facing financial hardship or unemployment. This site includes unemployment benefits services and unemployment tax services. They also have a job site that includes tools to help both job seekers and employers get connected.

Mental Health

The Texas Health and Human Services Commission has launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress, or emotional challenges due to the current COVID-19 health crisis. You can call the Statewide COVID-19 Mental Health Support Line toll-free at 833-986-1919.

Access to Other Resources, Including COVID-19 Updates and Help

Statewide

For help with finding resources for food, housing, mental health, legal aide, veterans, employment, disabilitiy, and more, visit the 211Texas website.

Texas' MealFinder Map for K-12 students is now live. You can find more than 1,000 sites where free meals -- both breakfast and lunch -- are being served due to the closure of schools for COVID-19.

Texas has a new interactive map of all the locations around the state where you can get testing for COVID-19. You can use geo-location to hone in on your community and to search for testing sites by zip code.

Care.com is providing three months of premium access to their site as part of their partnership with the State of Texas' Frontline Childcare Effort. If you are a frontline employee and need childcare or would like to help provide childcare for frontline employees, check out either of the linked sites.

Dallas/Dallas County

North Texas Families is a comprehensive website for the North Texas area with resources on early childhood programs, connecting to services like food and housing, work, and legal services, and applying for benefits.

Important COVID-19 Information from ChildCareGroup includes some common questions and answers about COVID-19, impacts on the Child Care Assistance subsidy program and Early Head Start/Head Start, and other local, state and national resources.

Center for Children and Families operates a Resource & Referral line at 972-883-4827 or [email protected] to help connect parents and professionals to a broad array of resources for child and family issues.

City of Dallas COVID-19 relief programs can be found here and include rental and mortgage assistance, a small business continuity fund, utility bill payment adjustments, food & grocery assistance, unemployment and job search resources, and more.

Fort Worth/Tarrant County:

Tarrant County Child Care Management Services has resources on their website about COVID-19 best practices for child care and child safety.

Tarrant Cares has resources like crisis and emergency services, housing, legal, medical, spiritual, reentry, and social services.

Austin/Travis County

United Way for Greater Austin's ConnectATx website helps Austinites get connected with resources for COVID-19, food, housing and utilities, transportation, health and mental health, parenting and child care, and job training and education.

Looking for food help? The Central Texas Food Bank is working daily to ensure all in the Austin community have food access.

Austin ISD Food Services is preparing and providing meals for children under the age of 19 at more than 70 locations while schools are closed. They are also offering meals for those over the age of 19 who use special education resources.

PIP provides virtual support groups for new parents in Austin via Zoom. If you are a new or expectant parent, please join today.

San Antonio

The San Antonio Community Resource Directory allows you to search for help regarding food, housing, medicine, and more. The directory is built around congregations, nonprofit organizations, government agencies, and other groups around San Antonio.

Houston Area

The United Way of Greater Houston has a Community Resource Directory where you can search by zip code or city for a multitude of resources.

El Paso

The City of El Paso resource page connects you to the 2-1-1 Texas Rio Grande Area Information Center and is a free, easy to use phone number available 24/7. You can also email [email protected].


Our Mission

Our mission is to protect Texas children from the trauma of abuse and neglect and empower families to thrive through education, research, and advocacy. Our vision is that all children are safe, nurtured, and resilient. Learn more about the work we do. You can help protect Texas children from abuse & neglect. Find out how you can help.

Learn more about our affiliation!